We are proud of our reputation and will refund payment if the order is lost, damaged or the reciever is not happy with what they recieved and return it with the delivery assistant.

We encourage you to let us know if you were unhappy at any stage of the delivery. Please send your response to:

P.O.Box 5124,
George East 6539
South Africa

Tel in South Africa: 044 695 2879
Intl Telephone: +27 44 695 2879

Email: love@heartsandroses.com

We regret we cannot refund any orders if you have changed your mind about your purchase or delivery address as recorded on the original order itself.